directions & PaRKING

 

31001 Rattler Road, Rancho Mirage, CA 92270

Once you're on Rattler Road, head down until you see a large parking lot with solar panels. Enter through the black gates, welcome! 


box office hours

Our live box office opens 90 minutes before each performance. Since our box office is located in a high school campus, we do not have typical box office hours, but we do check our voicemail daily between 12:10 PM-12:45 PM. Feel free to call us during that time or leave us a message and we'll get back to you within 48 hours!


WILL CALL 

As you enter the blue doors into the HGPAC, turn right and you'll find our Will Call window.


There is absolutely no food or drinks (with the exception of bottled water) allowed inside the theatre (as you enter to find your seats). 

FOOD POLICY


INTERMISSION

We typically have a 15 minute intermission for shows longer than one hour and thirty minutes. 


ACCESSIBILITY

We do offer accessible seating!

BLUE -- Wheelchair space (NOT an actual seat)

Companion (labeled "C") seats are located next to the blue seats. If you have any concerns, feel free to email or call us! 

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ONLINE TICKETING FEES 

For every ticket we (our organization) sell online, a per-ticket fee automatically applies, which comes from Vendini, the ticketing software company we use (they're pretty darn amazing). Since we are a not-for-profit performing arts center, we ask that our patrons help us with this fee. Please keep in mind that it ONLY applies to online purchases.


DISCOUNTS

We do not offer senior or military discounts, unless otherwise noted for an individual event. Each company that rents our theatre decides any discounts they'd like to apply. 

For PSUSD students and staff, please have your physical ID with you, otherwise, we cannot apply the discount. 


ALL SALES ARE FINAL. No refunds or exchanges. In the event of a cancellation for which there is no rescheduled date, a refund for your ticket may be issued at the option of the management.

REFUND & EXCHANGE POLICY

The Helene Galen Performing Arts Center is a registered 501(C)(3) Non-Profit Organization.

Box Office: 760.202.6482

Email: helenegalenpac@gmail.com

31001 Rattler Road

Rancho Mirage, CA 92270